Privacy Policy
At Anchor Doors & Service Inc. (“Anchor Doors”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.
Information We Collect
When you visit our website, request a quote, contact us, or use our services, we may collect information including:
- Your name
- Email address
- Phone number
- Mailing or service address
- City or location
- Information about your garage door or project
- Any information you choose to provide in messages or forms
We may also automatically collect limited technical information such as:
- IP address
- Browser type
- Device information
- Pages visited on our website
- Website usage data collected through cookies and analytics tools
How We Use Your Information
We use your information to:
- Respond to inquiries and quote requests
- Schedule service appointments
- Provide products and services
- Communicate regarding your project
- Improve our website and customer experience
- Maintain our business records
- Comply with legal obligations
We do not sell your personal information.
Cookies and Analytics
Our website may use cookies and similar technologies to improve website performance, remember preferences, and better understand how visitors use our site.
We may also use analytics services, such as Google Analytics, to help us evaluate website traffic and improve our website.
You can adjust your browser settings to refuse cookies; however, some portions of the website may not function properly.
Sharing Information
We may share personal information only when necessary with trusted third parties who assist us in operating our business, including:
- Website hosting providers
- IT service providers
- Scheduling or customer management software
- Payment processors
- Service partners or suppliers when required to complete your project
These service providers are only permitted to use your information for the services they provide on our behalf.
We may also disclose information if required by law or to protect our legal rights.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of transmitting data over the internet or storing electronic information is completely secure.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.
Your Choices
You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.
If you no longer wish to receive marketing communications from us, you may unsubscribe using the link provided in our emails or contact us directly.
Children’s Privacy
Our website is intended for adults seeking residential or commercial door products and services. We do not knowingly collect personal information from children under the age of 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Anchor Doors & Service Inc.
Tecumseh Office
13380 Sylvestre Drive
Tecumseh, ON N8N 2L9
Chatham Office
607 Bloomfield Road
Chatham, ON N7M 5J5
Phone: (519) 979-9299 or (519) 352-9699
Email: info@anchordoors.ca
